If you created a package with only curated guest list spots, please refer to the article below for tips on managing your spots.
The YOUR ATTENDEE LIST table is where you can add guests according to their tier / registration button. For example, this package includes 5 bronze, 5 gold and 5 silver places. If you know that someone intends on coming to your event, click the ADD ATTENDEE button next to the tier they belong to.
The ADD ATTENDEE window will appear. FIRST NAME, LAST NAME and EMAIL are required fields, but all other textboxes are optional.
Check the box next to SEND ME A COPY OF THE EMAIL if you'd like to receive a copy of this guest's confirmation email.
Check the box next to CHECK IF YOU DO NOT WANT THIS ATTENDEE TO RECEIVE A CONFIRMATION EMAIL if you'd this attendee to not receive that email.
Once you've added all of your specifications for this guest, click ADD ATTENDEE.
If you want to invite someone to your event, and you don't know if they'll attend, click the INVITE ATTENDEE button that corresponds with the tier you want to place them in.
The INVITE ATTENDEE window will appear. FIRST NAME, LAST NAME and EMAIL are required fields, but all other textboxes are optional. If you want to add a personalized message to the attendee's confirmation email, you can do so in the textbox provided.
If you'd like a copy of this recipient's invite email, check the box next to SEND ME A COPY OF THE INVITE.
Once you've added all of your specifications for this guest, click ADD ATTENDEE.
When the recipient of the invite is outstanding - meaning they have neither confirmed nor denied your invite, they will appear in grey in the attendee list.
The invite email will arrive in the recipient's inbox. The event description will appear at the bottom of the email. If you added a personalized message, it will appear at the top of the email. The recipient will have the option to confirm or deny their attendance at the event by using the ACCEPT INVITE / DECLINE INVITE buttons.
If an invitee accepts their invite, their name will change from grey to green in the YOUR ATTENDEE LIST table.
If an invitee declines their invite, they will appear in red in the DECLINED INVITES / DELETED ATTENDEES table at the bottom of the page.
You can delete attendees by clicking the trash can icon that corresponds with their name.
When you delete a guest from your list, their place in the tier table will revert to blank. Their name will then appear in the DECLINED INVITES / DELETED ATTENDEES list in grey.
If you want to edit a guest's contact info, click the EDIT hyperlink that corresponds with their name.
The EDIT CONFIRMED ATTENDEE INFO window will appear. You can make any amendments in the provided textboxes.
Check the box next to CHECK TO SEND NEW CONFIRMATION EMAIL if you want the attendee to receive a new confirmation email. This will make the textbox below functional, where you can add a personalized message.
Check the box next to SEND ME A COPY OF THE EMAIL if you'd like to receive the new confirmation email as well.
Once you've added all your new specifications, click SAVE CHANGES.
If you want to re-send an attendee their confirmation email, click the envelope icon that corresponds their their name.
If you want to swap guests between tiers, check the box that corresponds with their names in the SWAP column. Then, click the SWAP SELECTED button. They will switch places in the guest list.
You can swap names with unfilled spaces. For example, if you're getting close to the day of the event, and all of your highest tier places haven't been filled, you can 'bump' guests into a higher tier. Check the box next to the name you want to upgrade, then check the box of an open space in the higher tier. Click SWAP SELECTED, and the guest will be bumped into the other tier.
If you want a spreadsheet version of your guest list, click EXPORT. A spreadsheet will download to your computer.
Once your attendee list is completed, click FINALIZE.
The FINALIZE YOUR LIST window will appear.
CONFIRMED GUESTS refers to the guests you added in the Event Management Center. If you want to edit this, click GO BACK TO MY LIST in the bottom left corner.
RESERVED GUESTS refers to the spaces in this package that weren't filled with names (the blank spaces in the tables). If you plan on having 'walk-ins' on the day of the event, they would take these spots.
DONATED GUESTS refers to spaces that you didn't fill and wish to donate back to the event. This can be enabled in SETUP. For more information on this process, refer to Enabling Seat Donation.
Click FINALIZE LIST when you're ready to submit to the event manager.
Thank you! If you have questions about this process, or any other features in SeatRobot, please reach out to support.
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