The STATUS page provides a dynamic and detailed look into the the numbers behind your event. The availability of specific stats, functions and tables depends on what you've enabled inside your event.
This article reviews what elements of the status page will be relevant to you if you've sent out invites to your event. For more information regarding this process, refer to Sending Invites.
Before you've sent your invite, your STATUS page will look like the image below. None of the tables are activated because none of them are relevant at this point:
Once you've launched your invite, the INVITES table on the left will activate, and relevant stats will become available for you to monitor. For example, I launched my invite, then came straight to the STATUS page. I can see the following stats are available for me:
PRIMARY INVITES SENT - 308 (this refers to the number of people I invited)
OUTSTANDING RSVP'S - 308 (this refers to the number of people who have yet to respond to my invite. Because it just launched, this number is equivalent to PRIMARY INVITES SENT)
EMAILS DELIVERED - This is the total number of invite emails that went out. If any of your emails bounced, this number would be smaller than PRIMARY INVITES SENT. For more information on this process, refer to Managing Bounced Emails.
As invite recipients start responding to your invite, more stats will become relevant.
PRIMARY GUESTS CONFIRMED refers to the number of guests that confirmed your invite.
PRIMARY GUESTS DECLINED refers to the number of guests that declined your invite.
OUTSTANDING RSVP's refers to the number of invitees who have yet to respond to your invite.
The stats at the bottom of the table provide insight into the response metrics of your invite.
RESPONSE RATE refers to the % of your invites that have received a response so far (accept or decline).
ACCEPT refers to the % of people who accepted your invite, from the people who have responded so far.
DECLINE refers to the % of people who declined your invite, from the people who have responded so far.
If your event allows for more than one guest per registration, the following rows will give you insight into the plus-ones at your event.
GUESTS OF PRIMARIES CONFIRMED refers to the number of 'plus-ones' where the primary guest has submitted their guest's details.
HELD FOR GUESTS OF PRIMARIES refers to the numbers of 'plus-ones' where their space at the event is held for them, but their contact details have not yet been submitted.
TOTAL HELD AND CONFIRMED refers to the number of guests who are confirmed and have submitted their contact details + the number of held spots for plus-ones where we don't have their contact details confirmed yet.
If you want to re-send the most recently saved confirmation email to all of your primary guests, click the envelope icon next to PRIMARY GUESTS CONFIRMED.
If you want to re-send the most recently saved invite to all of the recipients who have yet to confirm or decline, click the envelope icon next to OUTSTANDING RSVP'S.
If you want to re-send the most recently saved confirmation email to all of your primary guests and their confirmed plus one, click the envelope icon next to TOTAL CONFIRMED.
If you use check-in features on the day of your event, or if you check-in guests manually during or after your event, the number of guests who ATTENDED will be reflected here.
Thank you! If you have questions about this process, or any other features in SeatRobot, please reach out to support.