There are occasions in which you'll want your users to be able to purchase a ticket on behalf of a guest - and to be able to track and record which of your ZenGRM platform users managed the transaction. This process is designed to provide the same result as using a 'card not present' terminal when entering a payment on behalf of a purchaser. To do this, an Admin user has to enable this feature. To start, navigate to your admin section.
Navigate to the MANAGE ACCOUNT tab.
Check the box next to ENABLE CARD NOT PRESENT.
Thank you! If you have questions about this process or any other features in ZenGRM, please reach out to support.