A 'vanity name' is the name that appears when you receive an email. Essentially, it's the individual or organization you're receiving an email from.
For example, these are some vanity names in my inbox:
By default, the vanity name will be the name of your organization as it's registered in ZenGRM, but if you'd like to change it, you can personalize it.
To start, navigate to the SETUP page inside your event.
In the MORE EVENT DETAILS table on the right, there is a textbox for EMAILS FROM. You can enter anything you want in this textbox. For example, my organization's name is Beachwood Halsted Health Network. However, the event I'm creating is specific to the prenatal department. Therefore, I've amended the vanity name to be 'Beachwood Halsted Prenatal Team'
After typing in your preferred vanity name, press SAVE.
Now, any emails sent from this event will have 'Beachwood Halsted Prenatal Team' as their vanity name.
Thank you! Please contact support if you have questions about this process or any other ZenGRM features.