Check-In Overview

With SeatRobot, you can keep track of the guests who attend your events. To utilize this feature, navigate to CHECK-IN.

When you first land on your CHECK-IN page, it will be blank, other than the buttons and hyperlinks in the toolbar. This page is designed to be used on the day of the event, as guests arrive. It will display clearly and effectively on either your laptop computer at the event or on an iPad or tablet.

(If you want to mark people as attended after the event has taken place, we'd recommend using the check in tool on the guest list page instead.)

There are a number of ways you can find people and check them in. The first tool is the search function. If a guest approaches you, you can ask their name and type it into the search bar.

For example, a guest approached me and let me know her name is Mia. I typed that name into the search bar, and everyone named Mia appeared. To check them in, you click the toggle switch to ON.

Once you do that, a check mark will appear in the EDIT and ACTIONS columns. In addition, the guest will receive a check in confirmation email. For more information on customizing the content of this email, please refer to our article Editing the Check-In Confirmation Email.

If you want to see a list of all confirmed guests for your event, click VIEW ALL.

The confirmed guest list will appear, ordered alphabetically by last name. 

The tags column will tell you any tags the guest belongs to. If you hover over the tag icon, they will appear.

The link column will indicate if the guest belongs to a link number.

The INVITE OWNER column will display how they registered for the event. If they registered via invite, it will display the name of the invite. If they registered via the event web page, it will say REGISTRATION.

These columns display FIRST NAME / LAST NAME / COMPANY. You can click the titles at the top of the columns to display the list in alphabetical ascending / descending order. 

This column indicates whether a guest is checked in or not.

The edit column allows you to edit contact info for people who have not yet been checked in. For example, one of the confirmed guests in my list is 'Guest of Zane Marshall'. They were added and linked to Zane in the guest list, but no other details were included. If this person were to approach my check in table, I could click the edit icon that corresponds with their name.

When you press that icon, the EDIT GUEST DETAILS window appears.

You can enter their contact info in the textboxes, then choose from the following options

• SAVE GUEST
• SAVE & PRINT LABEL
• SAVE, PRINT LABEL & CHECK-IN