Editing Waitlist Confirmation Message

In SeatRobot, once the maximum number of guests assigned to a registration button has been reached, a button to join the waitlist will replace the registration button. See the example below.

When someone clicks that button, they're prompted to answer the same registration fields as everyone else who signs up. A second pop up window will appear where they'll need to confirm their addition to the waitlist by clicking ADD TO WAITLIST.

After someone has been officially added to the waitlist, they will see a message on the registration page.

You can customize this message. To do this, first navigate to SETUP inside your event.

Then scroll down to the ADVANCED table, and click EDIT WAITLIST CONFIRMATION MESSAGE.

The EDIT WAITLIST CONFIRMATION pop up window will appear. You can replace the text in here with any message of your choosing. For example, I wanted to let people on the waitlist know that we're trying to find a new venue to accommodate everyone. Press SAVE MESSAGE once you've double checked your copy.

Now, when people join the waitlist of your event, they'll receive your customized message instead of the default.

Thank you! If you have questions about this process or any other features in SeatRobot, please reach out to support.